San Jose Mercury News (MCT)
Yelp? Bill Kellinger is ready to scream.
Kellinger and his wife, Selena, own Razzberry Lips, a shop in San Jose, Calif., that specializes in birthday parties featuring beauty makeovers for little girls.
Not long ago a party for an 8-year-old went badly. A few of the guests arrived late and had to settle for partial makeovers. One of the store's teenage employees was in a foul mood. Selena Kellinger, who usually oversees the parties, was out of the store that day.